Privacy Statement

Privacy Statement

Last Updated:  December 19, 2023

Hua Medicine (hereinafter referred to as ‘we’) take your privacy rights very seriously, fully understand how important your personal information means to you, and will endeavor to the fullest extent to safeguard your personal information. We are devoted to maintaining your trust in us. We may collect and use your personal information when you use our website. Please ensure you read and comprehend the following privacy statement thoroughly before using this website. Should you disagree with any part of this privacy statement, please stop using this website immediately.

This Privacy Statement is to inform you of the types of personal information we may collect when you visit our website and use our other online resources (e.g., your use of our WeChat Official Account, getting in touching with our hotline), the ways in which your personal information may be collected, used, or shared, the measures we take to protect your personal information, and the rights you have regarding your personal information.

Please note that our web resources or services may contain links to third-party websites, mobile applications or services that are not covered by this Privacy Statement, and we are not responsible for third-party websites, mobile applications or services. The fact that our products or services provide or contain links to any such websites or resources does not imply that we or our affiliates endorse such websites or resources. Therefore, we recommend that you carefully review the privacy statements or terms associated with these third parties to understand how they handle your personal information before you provide any information to them.

This Privacy Statement is formulated in accordance with the applicable laws and regulations on the protection of personal information in China. The term "personal information" as used in this Privacy Statement refers to all information relating to an identified or identifiable natural person that is recorded electronically or by other means, excluding information that is anonymized.

If you have any questions or concerns about how we handle your personal information, please feel free to contact us using the contact information at the bottom of this Privacy Statement.

1. Privacy Protection of Minor

Our company website and other online resources are primarily intended for adult users, and we do not collect personal information from minors. If you are under the age of legal majority, please do not provide us with any personal information.

(The Site is not directed to individuals under the age of thirteen (13), and we do not knowingly collect personal data from children under the age of 13.)

2. Accessing our Website  

When you visit our website, we may collect certain personal information about you that does not identify you directly by name, but can be used to identify whether a particular computer or device has visited our website. The information you provide will be authorized for our use during your visit for the duration of your visit to our website. If we intend to use the information for purposes not specified in this statement, we will seek your prior consent. This is done for technical reasons, and also to provide you with services, enhance the quality of our services, and comply with national laws, regulations, and supervisory requirements. To assist you in accessing the website, the following data will be collected, temporarily stored, and used:

Information collected from your computer or other electronic device:

 IP address or other location-based services/technologies

 Internet Service Provider (ISP)(ISP)

 Date and time of access

 Content of the request (site-specific)

 Status of access/HTTP status code

 Transferred volume of data

 Website requesting access

 Cookies or information provided by tracking technologies

 Browser, language settings, version of browser software, operating system and surface

 Device information such as device ID and device type

This information will be used for website analytics, user experience improvement, personalized recommendation, and other similar purposes. Additionally, to protect our legitimate interests and to comply with the Chinese laws and regulations on weblog storage, we will retain the data for a limited period of time in order to be able to initiate a tracking of personal data in the event of 1) actual unauthorized or attempted access to our servers or 2) request from government authorities.

If you submit any personal information others to us, you represent that you have the right to do so and permit us to use that information in accordance with this privacy statement.

Sensitive personal information refers to data that, if leaked or misused, could easily infringe upon an individual’s dignity or jeopardize their personal and financial safety. This includes biometric data; religious beliefs; unique identifiers; healthcare information; financial account details; location and movement patterns; and the personal information of minors under the age of 14.

This website does not collect sensitive personal information. Nevertheless, you may process your sensitive personal information (again, we do not collect information from minors) where we have a specific purpose and sufficient necessity to do so, and where we have your individual consent (or where mandatory under relevant laws and regulations). We will take strict protective measures to safeguard the security of such sensitive personal information, but such measures are not related to the Site or this Statement.

Generally, the personal information we collect from you will only be used for the set out in this Privacy Statement or as we have informed you at the time of collection.

3. How We Use Cookies and Identical technology

Cookies can help you avoid having to re-enter certain information in certain registration areas, help provide you with content-specific information, and keep track of which parts of the site are most popular. In order to improve your browsing experience and provide a personalized service, we use Cookies technology. By continuing to use this website, you are agreeing to our use of cookies. If you do not agree to the use of cookies, please stop using this website or disable the cookie function in your browser.

3.1 What is Cookies?

Cookies are small text files that are stored by a website on your computer or mobile device. When you visit our website, we send cookies to your device. These cookies are read each time you visit the site to identify your device and provide a better user experience and service.

3.2 Why use cookies and other tracking technologies and for what purposes?

Our site uses cookies and related technologies for the following purposes:

1. If you wish, cookies can ‘remember’ the personal information you have entered into a form or data field on our website.

2. Cookies and other tracking technologies allow us to provide content tailored to your interests and preferences based on your past activities on the Site.

3. Cookies and other tracking technologies enable us to aggregate statistics about website usage, analyze trends, and administer and improve the website.

3.3 Types and uses of cookies

3.3.1 Essential Cookies: These cookies are strictly necessary to provide you with services available through the Websites and to use some of their features, such as access to secure areas. Because these cookies are strictly necessary to deliver the Websites, you cannot refuse them without impacting how the Websites function.

3.3.2 Functionality Cookies: These cookies collect information that is used to help us understand how the Websites are being used or how effective our marketing campaigns are, or to help us customise the Websites for you in order to enhance your experience.  (e.g. your preferred language or site settings).

3.3.3 Analytic Cookies：These Cookies are used to collect information about visitors to the website in order to analyse and improve the performance and functionality of the website. These Cookies do not identify you directly as an individual but provide anonymized data and statistical information.

3.3.4 Third-party Cookies：Our site may contain content from third-party service providers, who may also use cookies, and we strongly recommend that you review the privacy statements of the third-party service providers to understand their use of cookies.

3.4 What types of personal information are collected through the use of Cookies?

3.4.1 Cookies may obtain information identifying your computer or browser, as well as information relating to your browsing history. The information we obtain through the use of Cookies may be combined with other personal data relating to you. We are dedicated to safeguarding your personal information and privacy. Any personal information gathered via Cookies will be processed and protect according to this privacy statement.

3.4.2 We don’t use Cookies for any other purpose, nor will we sell, rent, or trade Cookies to third parties.

3.5 Cookies statement update

We may update this Cookies Statement from time to time as necessary to reflect our practices and legal requirements. The latest version of the Cookies Statement will be published on our website.

4. How will we use your personal data?

4.1 Provide you with a product or service

We will use your personal information to:: 

 Provide information about our products and services.

 Provide customer service and respond to requests or enquiries.

 Provide you with newsletters, articles, announcements, invitations and other information about products, brands, health topics and diseases.

 Communicate with you, for example, to invite you to provide feedback, participate in studies, research or events.

4.2 To enhance our products and services, manage our business operations

We will use your personal information to:

 Conduct data analysis and research to better improve our products and services.

 Track and respond to issues.

 Comply with our regulatory and reporting obligations, including those relating to adverse events, product complaints and patient safety.

 Managing the security of our network and information systems.

 Keeping records relating to our dealings with healthcare professionals.

 We may combine the information you submit with other information we collect from you online or offline.

4.3 Achieving other purposes

We also use your personal information for the following purposes:

 Complying with the laws and regulations governing its use.

 To respond to requests from relevant government departments and authorities.

 Audits and investigations.

5. How we protect your personal data

The period for which your personal information is stored will vary depending on the purpose for which we collect and process your personal information. We may store your personal information for a longer period of time if otherwise required by law.。

Our considerations for determining storage periods include:

 The period required for us to provide you with the products and/or services.

 Ensuring the safety and quality of the products and/or services we provide to you.

 Whether you agree to a longer storage period.

 The period of storage required to fulfil the purposes of this privacy statement.

 Whether there are any other special agreements or legal or regulatory requirements regarding storage periods.

After the expiry of the storage period, we will delete or anonymize your personal data.。

We will take reasonable measures to endeavor to protect the personal information we process from loss, misuse and unauthorized access, disclosure, alteration or destruction. Nonetheless, such measures are not absolutely effective and we therefore give no warranty as to the security of your personal information and exclude, to the fullest extent permitted by law, all liability and damages arising from loss, misuse and unauthorized access, disclosure, alteration or destruction. We recommend that you take any available precautions to protect the personal information you provide on this website. If you know or have reason to believe that your personal information has been lost, stolen, misappropriated or otherwise compromised, or in the event of any actual or suspected misappropriation of your personal information, you may contact us as set forth in the "How to Contact Us" section below.

6. Sharing of personal information

We will only commission, provide, disclose or transfer (collectively "share") your personal information where it is lawful, reasonable and necessary to do so. We do not sell, trade or rent your personal information to any third party.

6.1 In Hua Medicine

We may share your personal information with Hua Medicine affiliates. Hua Medicine affiliates will use your personal information for the same purposes as we do.

6.2 Disclosure in accordance with laws and regulations

We reserve the right to disclose your personal information as required by law when we believe that such disclosure is necessary or appropriate to comply with regulatory requirements, judicial proceedings, court orders, governmental requests, or legal process, or to protect the property, rights, or safety of our customers, the public, Wahlap Pharmaceuticals, and others.

6.3 Share with suppliers or partners

We may engage vendors to provide services and provide those vendors with access to necessary Personal Information. Types of vendors may include customer service and support, technology vendors, data analytics companies, third-party content platforms, event agencies, media service providers, vendors that manage adverse event reporting, and professional advisors (e.g., attorneys, accountants, auditors). Vendors may also include co-promotional partners for products we develop and/or market with other companies and health management service partners.

6.4 Matters related to business transfers

To any prospective purchasers (and their agents and advisers) of any proposed purchase, merger or acquisition of any part of our business,  we will inform such purchasers that they must use your personal information only for the purposes disclosed in this Privacy Statement.

In the event of a merger, acquisition or liquidation involving the transfer of personal information, we will require the new company or organization holding your personal information to continue to process it in accordance with the disclosures in this Privacy Statement.

7. Regarding your rights

In accordance with applicable law, you have the following rights regarding our use and processing of your personal information:

 The right to be informed and to decide on the processing of your personal information.

 The right to restrict or refuse the processing of your personal information.

 The right to access and copy the stored personal information about you, or to request the transfer of your personal information to a third party when the conditions stipulated by the state net information department are met.

 The right to request the correction or supplementation of inaccurate or incomplete personal information about you.

 The right to withdraw your consent to our processing of your personal information. Withdrawal of your consent does not affect the validity of the processing of personal information that was carried out on the basis of your consent prior to withdrawal.

 The right to request the deletion of your personal information when the purpose of the processing has been achieved or is no longer necessary to achieve the purpose of the processing, as well as in other legal cases.

8. Links to other websites

This website may refer to or provide links to third-party websites. We are not responsible for the privacy terms or the content of other websites. This privacy statement applies only to personal information collected through this website or as explicitly mentioned in other ways in this privacy statement.. We recommend that you read the privacy statements of all targeted websites that you visit.

9. Privacy Statement Update

We may update this Privacy Statement from time to time and publish the latest version on our website. Your continued use of this website will be considered as acceptance of the amended Privacy Statement. We recommend that you review this Privacy Statement regularly.

The last revision date of this Privacy Statement is located at the top of this Privacy Notice.

If you have any questions about this Privacy Statement, please contact us (Tel: +86 21 3810 1800). We will respond to your request in accordance with applicable law.